Translation agency JOHO, in Tokyo, Japan

Translation Process flow

Translation Process

1. Estimate Request

Use the specialized Translation Estimate Form to provide all necessary information.

Include a contact name, company name, department name, phone number, e-mail address, zip code, address, source language, target language, desired time of delivery and delivery format (Word, etc.).
When requesting an estimate by e-mail, confirm the regulations listed in the Handling of Personal Informationsection of the Translation Estimate Form.

We accept written estimate requests by FAX (+81-3-4330-1117) or mail to the following address.
When requesting an estimate in writing, print out the following Estimate Order Sheet, fill it out and send it with the document in which the translation estimate is being requested.

JOHO
4-20-3 Touei Jingu-gaien BLDG. Shibuya-ku, Tokyo 151-0051 Japan Translation Manager : Mr. Nishi

Due to some clients requiring long meetings, please make an appointment by phone or e-mail when coming to our location.

image pdficon-Estimate Order Sheet : Adobe Acrobat Document 7.59KB

Adobe Readerimage getreader

2. Our Estimates

Upon receipt of your request and review of the material, we will send you an estimate and expected delivery date within one business day by e-mail and/or fax. The valid period of the estimate is one month.

Estimates are free of charge when sent with the document to be translated.
We offer discounts based on quantity with 5% off for services \30,000 or higher, 10% off for services \100,000 or higher and 15% for services \300,000 or higher (prices do not include tax).

*For an additional 5,000JPY (tax excluded), we will issue a Translation Certification.
These can be used for official documents such as graduation diplomas, official copies of family registers and official records.

3. Orders

Please confirm the estimate/bill and place your order by telephone or e-mail.
When contacting us, please inform us of your payment method and delivery period.

4.Payment of translation price

For orders, we require payment in full in advance.

[Overseas Remittance] There is a 4,000JPY incoming remittance transaction fee when making bank transfers. Remittance charges are also the responsibility of the client. It is recommended to use a credit card for small amounts.

Payment by Credit Card

Type of card VISA Master JCB AMEX DINS
Pay by card
Price JPY

Enter the amount due in the box, and press "Pay by card". Then, it jumps to the other page. Follow the screen guidance.

Bank Transfer

Account name Bank Branch Account Number
ONE PLANET, INC. RAKUTEN BANK, LTD.
Swift Cord: RAKTJPJT
HEAD OFFICE 251-7558012

5. Commencement of Work

Upon confirmation of payment, we start the translation process immediately.

6. Delivery of Translation

Normally, translation is delivered by e-mail in the format the customer requested. JOHO also mails CDs and printed materials should the customer notify us prior to delivery.

7. Payment of Balance

For customers who have made a partial payment, the remaining balance is due within 5 business days after the receipt of the translation.

Warranty

JOHO offers after service support including
revisions free of charge within one month
after the translation is delivered.
(Charges incur when there are changes
to the original source text.)

Translation Manager : Nishi
ONE PLANET, Inc.       4-20-3 Touei Jingu-gaien BLDG.
Sendagaya, Shibuya-ku Tokyo 151-0051 Japan
E-mail : eng(a)joho-translation.com
*Please replace "(a)" with “@“.
Tel +81-3-6447-0298, Fax +81-3-4330-1117
Contents

4-20-3 Touei Jingu-gaien BLDG. Sendagaya, Shibuya-ku
Tokyo 151-0051 Japan

Mail to JOHO
03-6447-0298

10:00 - 18:00  ( J a p a n  t i m e )

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